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MONDAY 16 APRIL
7.15-8.30am Breakfast with Guest Speaker Kerry Cue
Kerry Cue is the authority on techniques for minimising stress and maximising energy and vitality. Add years to your life and contribute to a positive business environment.
8.40-9.30am (concurrent session)
Panel Discussion- Award Winning Venues
Presenters: Tony Costain, General Manager, Caloundra RSL Club John Jeffs, General Manager, McGuire Hotel Group Bonnie Rodwell, Owner/Operator, Songbirds in the Forest John Atkin, Owner/Operator, The Falls at Montville John Dickson - Facilitator
8.40-9.30am (concurrent session)
Financial Planning
Investing your surplus business assets to get the best financial results and some of the options designed to maximise your own wealth.
9.40-10.30am Liquor Act Review- The good, the bad and the ugly!
Presenter: Chris Watters, Executive Director, Liquor Licensing Division
10.30-10.45am Morning Tea Break
10.50-11.30am (concurrent session)
Queensland Tourism Strategy
How can your hospitality business derive benefits to drive your marketing dollars further.
Presenters: Leanne Coddington - Executive Director, Strategic Services, Tourism Queensland, Steve McRoberts - Marketing Manager, Tourism Queensland, Daniel Gschwind, CEO Qld Tourism Industry Council
10.50-11.30am (concurrent session)
Panel Discussion- Gaming Innovations in the 21st Century
Presenters: John Anthony, Senior Advisor, International Game Technology, John Willis, Senior Advisor, Aristocrat Game Technologies, Ross Ferrar, Executive Officer, AGMMA
11.45-12.30pm Keynote Presenter- Malcolm McLeod - Improve Yourself and Improve The World!
Former police detective, Malcolm McLeod aka "the handwriting guru" will amaze, entertain and inspire you with his insights into personalities and leave you with a simple formulae that if followed will assist you in achieving all your personal, work and team goals.
TUESDAY 17 APRIL
8.30-9.15am Keynote Speaker - Craig Foster
As the past Socceroos and European Club Captain, Craig will explain with behind the scenes insights about how the World Cup 2006 gripped Australia. His examples of specific coaching techniques will relate to anyone with staff and business challenges.
9.20-10.10am (concurrent session)
Food Safety Laws
What you need to know about food safety supervisors, whether you need food safety plans (and what is required if you do), what training is necessary and much more…
Presenter: Representative from the Environmental Health Unit, Queensland Health
9.20-10.10am (concurrent session)
Trouble Shooting Your Business
Find out how benchmarking can benefit your business and improve your company’s performance.
Presenter: Dr David Solnet, University of Queensland
10.10-10.35am Morning Tea
10.40-11.15am (concurrent session)
E-Marketing and Promoting Your Business Online
The New Look of Online Hospitality Marketing: So Many Great Ways to Grow Your Business.
Presenter: Ken Burgin, General Manager, Profitable Hospitality
10.40-11.15am (concurrent session)
Celebrity Chef David Pugh, Restaurant 2
David Pugh, a chef of great talent will share his knowledge about knowing your market and ensuring your kitchen is running profitably and efficiently.
11.20-12 noon Keynote Speaker – Yossi Ghinsberg
The story of Yossi Ghinsberg will leave you inspired, and with a heightened appreciation of how ordinary people can achieve extraordinary results when they have a goal and a reason to achieve it. Yossi is a gifted story teller and he will take you on an adventure that you will long remember. Don’t miss this closing keynote speech, it will be another highlight of an outstanding program.
All conference delegates will receive:
• industry cocktail party pass to Fox Hotel
• official conference satchel complete with corporate gifts and speakers notes
• breakfast with motivational expert Kerry Cue
• automatic entry to two major door prizes, total value $10k & priority daily access pass to trade show
* Conference sessions may be subject to change without notice.
